
Privacy Policy

Privacy Notice (updated October 2025)
Odyssey Wealth Management Ltd
Unit 2 Walker Avenue
Wolverton Mill East
Milton Keynes
MK12 5TY
Email: info@odysseywealth.co.uk
Odyssey Wealth Management Ltd (“we”, “us”, “our”) is an appointed representative of Sense Network Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA).
This Privacy Notice explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant FCA rules.
1. What personal data do we collect?
We collect and process personal information about you to provide our financial advice and planning services, including:
• Identity data: full name, date of birth, address, contact details, and identification documents.
• Financial data: income, expenditure, assets, liabilities, tax status, and bank details.
• Employment data: occupation, employer details, and employment status.
• Health data: where relevant to financial advice (e.g. for insurance or pension planning).
• Lifestyle and family data: marital status, dependants, and future plans relevant to your financial goals.
• Technical data: IP address, browser type, and cookies (see section 10).
We may also collect information from publicly available sources, third parties (such as product providers), and professional advisers where relevant to our work with you.
2. Why do we collect and use your data?
We process your personal data for the following lawful purposes:
• Contractual necessity: to provide financial, investment, and mortgage advice as agreed with you.
• Legal obligations: to meet FCA regulatory requirements, anti-money laundering (AML) checks, fraud prevention, and record-keeping obligations.
• Legitimate interests: to maintain business operations, ensure service quality, and manage client relationships.
• Consent: for specific processing such as health data or direct marketing communications.
Where we process special category data (such as health information), we will always seek your explicit consent unless another lawful basis applies.
3. How we use your personal data
We use your data to:
• Assess your financial circumstances and provide tailored advice.
• Recommend suitable financial products and solutions.
• Communicate with you about ongoing services or regulatory matters.
• Fulfil our legal and regulatory obligations.
• Improve our website and client experience.
We do not use your personal data for automated decision-making without human involvement.
4. Who we share your information with
To deliver our services effectively, we may share your data with:
• Sense Network Ltd (our principal firm).
• Product providers, fund managers, and platforms to implement financial plans.
• Professional advisers such as solicitors, accountants, or compliance consultants.
• Technology providers that supply secure systems for managing client data.
• Regulatory bodies such as the FCA, the Financial Ombudsman Service (FOS), or the Information Commissioner’s Office (ICO) if required by law.
All third parties are required to maintain appropriate security and confidentiality measures and only process your data as instructed.
5. International data transfers
We primarily store and process your personal data within the UK.
If data needs to be transferred outside the UK (for example, to cloud storage providers), we ensure appropriate safeguards are in place — such as UK adequacy decisions or standard contractual clauses approved by the ICO.
6. How long we keep your data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy:
• FCA record-keeping requirements (typically up to 6 years after the end of your relationship, or longer if required).
• Legal or regulatory obligations.
• Defence of potential legal claims.
After this period, your data will be securely deleted or anonymised.
7. Your rights under UK GDPR
You have the following rights in relation to your personal data:
• Right to be informed – about how your data is used (this notice).
• Right of access – to obtain a copy of your personal data.
• Right to rectification – to correct inaccurate or incomplete data.
• Right to erasure – to request deletion of data where legally permissible.
• Right to restrict processing – in certain circumstances.
• Right to data portability – to receive and transfer your data.
• Right to object – to certain processing, including direct marketing.
• Rights in relation to automated decision-making and profiling.
You can exercise these rights by contacting our Data Protection Officer (DPO) using the details above.
We will respond to all requests within one month (or up to three months for complex requests).
8. Marketing preferences
We may contact you about products or services we believe may interest you — but only with your consent or where we have a legitimate interest that does not override your rights.
You can withdraw consent or opt out of marketing at any time by emailing info@odysseywealth.co.uk or writing to us at our registered address.
9. Cookies and website tracking
Our website uses cookies to enhance your experience and gather analytics about site usage. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.
You can read our full Cookie Policy here: Cookie Policy
10. Data security
We take data security seriously and have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
This includes encryption, secure storage, restricted access, and staff training on data protection.
11. Complaints
If you are unhappy with how we process your personal data, please contact us first at info@odysseywealth.co.uk and we will do our best to resolve your concerns.
If you remain dissatisfied, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
12. Updates to this Privacy Notice
We review this Privacy Notice regularly and will post any updates on our website.
This notice was last updated in October 2025.
